Toyota Motors uses Microsoft Dynamics 365 mixed reality tools directly on the factory floor to support day-to-day manufacturing work. Specifically, the company has adopted Microsoft Dynamics 365 Guides and Dynamics 365 Remote Assist on Microsoft HoloLens 2 headsets. With Dynamics 365 Guides, frontline employees can see step-by-step, holographic instructions overlaid on real equipment. This helps standardize how tasks are performed and makes complex procedures easier to follow. With Dynamics 365 Remote Assist, technicians can call remote experts who can see what they see through HoloLens 2 and provide real-time guidance, annotations, and support. Together, these tools help Toyota rethink how it delivers instructions, support, and knowledge to workers in its manufacturing environment.

Toyota is using Dynamics 365 Guides and Dynamics 365 Remote Assist on Microsoft HoloLens 2 to address three main business goals in manufacturing: 1. **Boost operational efficiency**: By giving workers hands-free, visual instructions and instant access to remote experts, Toyota aims to reduce errors, shorten task times, and streamline complex procedures. 2. **Improve scalability**: Standardized, digital work instructions make it easier to roll out consistent processes across different plants and teams. This supports more scalable training and operations as the organization grows or processes change. 3. **Make training more efficient, repeatable, and effective**: Mixed reality training content can be reused, updated, and delivered in the same way every time. This helps Toyota reimagine how it onboards new employees and upskills existing staff, while keeping knowledge consistent across the workforce.

Toyota combines Microsoft HoloLens 2 with Dynamics 365 Guides and Dynamics 365 Remote Assist to reshape how training is delivered on the shop floor. HoloLens 2 provides a hands-free, mixed reality experience, so employees can keep their hands on tools and equipment while seeing digital instructions in their field of view. Dynamics 365 Guides delivers those instructions as step-by-step, visual workflows, which helps make training more consistent and easier to follow. Dynamics 365 Remote Assist lets trainers or experts connect remotely, see exactly what the trainee sees, and offer live guidance without needing to be physically present. This combination helps Toyota make training more efficient, repeatable, and effective, while supporting its broader goals of improving operational efficiency and scalability in manufacturing.